General Information

So how does this work? First of all, VirtuSit is a teen-run organization. We are not a legal entity. We operate on a casual business relationship model, based on our experiences babysitting in people’s homes. When you hire us, have the same expectations you have when you hire a babysitter. We will always do our best to keep your children safe. Because our interactions are online, the understanding that you enter into with us is that we are providing a private video interface that is secure from outside intrusions. Our web platform was built by a private contracting group, who have created a private video interface for us. We will follow your rules. Before an initial session with your child, we will have a direct conversation with you. If you tell us that you would like us to use a 3rd-party website in a different tab or window during the session, such as chess.com, then we will. But if we have not expressly discussed such a plan with you, and you have not given us your expressed written permission, we will not do it. If there are topics you don’t want us to discuss with your child,  we will redirect the conversation away from those topics. If your child doesn’t seem to engage well with us, we will let you know that we are not sure it was successful, and will collaborate on a plan from there.

The Parent’s Role

VirtuSit is a “mother’s-helper” level of caregiving. We expect that an adult will be present in the home, and will be available in case of emergency, throughout the session. Prior to the first session, we recommend that you review with your child the expected physical boundaries within your home during the session. If the child needs a break to use the bathroom, the sitter will wait for the child to return, etc. If the sitter becomes concerned about the child’s physical safety for any reason during the session, the sitter will notify the adult. VirtuSit is not responsible for any events that occur during the session. It is expected that an adult will be available in-person in the case of an emergency or urgent situation.

Age Range Recommendation

Our services are recommended for children between the ages of 4-12 years old. When the term “adaptable for all ages” is used, it is describing all ages within that range. If  siblings younger than 4  are present during a session, we are happy to interact with them, but we can’t take responsibility for the younger child.

Payment and Billing

Sessions may be booked for up to three children at one time. We are happy to supervise a virtual playdate, and children don’t need to be in the same physical location, because our platform allows us to host two users during one session. If one child behaves inappropriately towards the other child, we will politely redirect them. Payment is due within 24 hours after the session. We can bill through Venmo or PayPal. For one hour with one child, the rate is $16 per hour. Remember, ¼ is earmarked for our local food banks. For one hour with two children, the rate is $20 per hour. Three children is $24 an hour. Each participating household must have a registered account, so they can use our webportal.

How to Book

Once on the website, head over to the signup/login page, and create an account. If you already have an account, log in! Once there, click on the session request, and fill out the form. Once filled, you will receive a confirmation email within one hour or so. If we don’t have a sitter available for your requested, we understand that you need to know right away. After the matching process, you will receive an email from your child’s new sitter, at least 24 hours before the session. We recommend booking at least three days ahead.

Cancellation Policy

We understand that life happens, but our sitters take your time seriously, and we expect you to return the same courtesy. We ask that if you need to cancel, you do so at least 12 hours before the scheduled session.